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Where every conversation turns into revenue.

Gusion Chat is the WhatsApp Business platform built for Indian SMBs. Run campaigns, automate replies, manage a shared inbox, and ship customer experiences your team will actually use.

Start 14-day free trial
Official Meta Business Partner
Trusted
Secure
AI & Auto
Supported
✓ Free✓ 15 min✓ India
Built for every kind of business across India
D2C Brands
E-commerce
Fashion & Apparel
Beauty & Wellness
Healthcare
Education
Real Estate
Travel & Hospitality
Food & Beverage
Retail
Fitness & Gyms
Salons & Spas
Automotive
Financial Services
D2C Brands
E-commerce
Fashion & Apparel
Beauty & Wellness
Healthcare
Education
Real Estate
Travel & Hospitality
Food & Beverage
Retail
Fitness & Gyms
Salons & Spas
Automotive
Financial Services
96.4%
Average delivery rate
Across all marketing messages
0.3s
Auto-reply latency
p95 across all workspaces
3.2×
Higher CTR than email
Reported by our customers
93.2%
Cheaper than Meta Ads
₹12 vs ₹120 per conversion
The Platform

Five tools your team is already paying five vendors for.

A shared inbox, campaign engine, automation builder, contact manager and analytics suite — built around one WhatsApp number, governed by one team, billed on one invoice.

Gusion Chat · Shared Inbox
PD
Priya Desai
VIP · Asha K.
Type a reply…
The whole stack

One platform. Twelve superpowers.

Everything you'd buy from five tools, rebuilt to work as one. Below: a small tour.

⚡ Real-time delivery
96.4% delivery rate.
Live, every minute.
0
delivered
0
live chats
0
conversions
LiveMumbai · ap-south-1
🎯 Smart routing
Round-robin, skill-based, by language.
AK
Asha K.
6/8
Online
VR
Vikas R.
4/8
Online
MG
Meena G.
2/8
Away
→ Vikas (lowest load)
📋 Templates
Approved in 4hrs avg.
Approveddiwali_v3
Pendingfeedback_v2
Approvedorder_conf
🌊 Visual workflows
Drag, drop, deploy.
No code. No chaos.
TriggerIf VIPSend
📊 Sheets sync
Two-way sync, every 15 min.
namephonestatus
Priya+91 98765…sent
Rohan+91 99023…read
Anita+91 98213…sent
Karan+91 97412…read
🔌 Public API
Every action, scriptable.
// Send a template
await gusion.messages.send({
  to: "+91…",
  template: "diwali_v3"
});
🇮🇳
Hosted in Mumbai.
Built for Bharat.
DPDP-readyGST invoicesINR billingHindi UI
Everything in one place

A platform, not a plugin.

📨
Shared Inbox
Route, snooze, assign, resolve. Built for support teams who actually answer.
📣
Campaigns
Bulk that respects rate limits, retries failures, and never sends twice.
⚡
Automation
Visual workflows: triggers, branches, waits, webhooks. No code, no chaos.
👥
Contacts & Segments
Custom fields, dynamic segments, CSV imports, opt-out tracking.
📊
Analytics
Delivery, read, conversion. Per agent, per campaign, per template.
🔌
Public API
REST endpoints, webhooks, OpenAPI spec. Build on top of your inbox.
🔗
Google Sheets
Import contacts, trigger campaigns from a sheet, write delivery back.
💳
Billing
Razorpay subscriptions, prorated upgrades, wallet top-ups, GST invoices.
From zero to first message

Live in 15 minutes.
Promise.

No waiting on a sales call, no GusionBSP paperwork, no eight-vendor stitching. Gusion Chat is self-serve from signup to first delivered message.

Start your 15-min setup
01
Connect your number
Self-serve via Meta credentials, or use our managed onboarding. WhatsApp OTP confirms in under 15 minutes.
02
Import templates & contacts
We sync your approved templates from WhatsApp automatically. Bring contacts via CSV or a Google Sheet.
03
Send your first campaign
Pick a template, target a segment, schedule it, and watch delivery roll in — live, on a real-time dashboard.
04
Automate the boring bits
Drag a workflow: tag VIPs, route support tickets, send post-purchase nudges. Your team handles the rest.
Built for Indian businesses

Templates and playbooks for your category.

🛍️
D2C & Retail
Cart abandon, restock alerts, COD confirm
View playbook →
🍽️
Restaurants
Table booking, reorder, festival menus
View playbook →
🏠
Real Estate
Lead routing, site visit reminders
View playbook →
🎓
Education
Admissions, fee reminders, attendance
View playbook →
🩺
Healthcare
Appointment reminders, reports, refills
View playbook →
🛠️
Services
Booking, ETA updates, feedback
View playbook →
Customers

Loved by ops, marketing, and finance — for different reasons.

“We replaced three tools — Interakt, Mailmodo, and Zapier — with Gusion Chat. Our cost per WhatsApp conversion dropped 4×.”
Aditi Rao
Growth · Mumbai D2C brand
ROOTS.
“Setup took one afternoon. Our agents stopped switching tabs, and SLA breach went from 18% to under 4%.”
Vikram Iyer
Head of CX · Cafe Sunbeam
SUNBEAM
“The workflow builder is shockingly good. We automated post-class feedback for 14,000 students without touching code.”
Neha Bhatt
Operations · EdTech, Pune
VIDYA+
Honest comparison

Why teams switch to Gusion Chat.

Gusion ChatCompetitor ACompetitor B
Setup time15 minutes2-3 days1 week
Shared inbox + campaigns✓✓✓
Visual workflow builder✓Add-on—
Public REST API + webhooks✓LimitedLimited
Google Sheets sync✓——
AI Integration✓✓—
Auto Retries✓—✓
Starting price₹999/mo₹2,499/mo$49/mo
Pricing

Simple, INR-first, no surprises.

14-day free trial. No credit card required. WhatsApp conversation costs passed through at Meta rates — full transparency on every invoice.

For developers

A REST API your engineers will actually like.

Generate keys per workspace. Send messages, manage contacts, trigger campaigns. Webhooks for inbound and delivery events. OpenAPI spec at /docs.

  • ✓ Idempotency keys on every send
  • ✓ 100 req/min rate limit (configurable)
  • ✓ Signed webhook payloads
  • ✓ TypeScript SDK on the way
cURLNodePython
# Send a template message
curl -X POST https://api.gusionchat.com/v1/messages \
  -H "Authorization: Bearer $GUSION_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+919876512345",
    "template": "order_confirmation",
    "variables": {
      "name": "Priya",
      "order_id": "4821",
      "eta": "Tomorrow, 6 PM"
    }
  }'

# → 202 Accepted
# { "id": "msg_01HX...", "status": "queued" }
FAQ

The questions everyone asks.

Do you charge for WhatsApp conversations?−
WhatsApp's per-conversation fee is set by Meta and passed through transparently on your invoice. Gusion Chat's platform fee is separate and predictable.
Can I bring my own WhatsApp number?+
What happens if a campaign worker crashes mid-send?+
Is my data hosted in India?+
Can developers integrate Gusion Chat into their app?+
Do you support multiple languages?+
Ready when you are

Turn WhatsApp into your highest-ROI channel.

14-day free trial · No credit card required · Transparent Meta conversation fees

Start free trial